Speaking
Engagements
Speaking has become one of the most powerful parts of my work. When accessibility is discussed in travel and tourism, disabled voices are still too often missing from the room. Sharing lived experience helps change that.
My keynote talks, panels and workshops combine personal stories, practical examples and clear takeaways that audiences can apply to their own work. I speak regularly at tourism conferences and industry events, and every session is grounded in real experience from years of travelling, writing and working within the industry. I’m also media trained, with broadcast experience in TV and radio.
Topics I cover include:
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Accessible tourism through a lived experience lens
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Inclusive storytelling and authentic representation
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The power of inclusive marketing and communications
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The business case for accessible and inclusive tourism
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Practical ways organisations can make travel more inclusive
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Working with disabled creators to reach disabled audiences

My signature talk
Inclusive Tourism: A Lived Experience Perspective
This talk explores what accessibility really looks like from the perspective of a disabled traveller, and why lived experience matters when shaping travel experiences and communication. Drawing on personal journeys, industry insight and practical examples, it challenges common assumptions about accessibility and encourages organisations to move beyond good intentions towards meaningful, inclusive action.

“I have worked with Carrie-Ann as a speaker on two occasions. Once at an in-person event and once on a webinar. She brings a voice for all disabled travellers which resonates in every walk of life.
If you want to know why it’s so important to give the disabled community a voice, make sure you book Carrie-Ann to speak at your event. Her community will thank you for being heard!”
— Howard Salinger, Managing Director, Travel Connection Group
Where I've spoken
I've delivered keynotes, chaired panels and co-hosted sessions at events including:
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Access:Given 2026
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VisitScotland's Tay Country Tourism conference
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Visit Belfast's Embrace the Inclusive Spirit conference
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VisitScotland's Unlocking the Potential: The Power of Inclusive Marketing webinar
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Naidex
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Icons of Inclusion
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Transreport's Community Network Celebration
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Travel Connection Group's The Power of Inclusive Storytelling webinar
If you're planning an event or conference and would like to discuss a bespoke session, keynote, panel or workshop, I'd love to hear from you.

"Carrie-Ann was the keynote speaker at our event about digital accessibility and inclusivity in May 2026. We were really excited about Carrie-Ann's talk, as it summarised many people's fears and worries about accessibility: what is true inclusion, and what is simply tokenism?
Carrie-Ann shared her own experiences working with brands that incorporate accessibility into the very core of what they do, vs what it looks like when accessibility is just an afterthought.
"Thanks to Carrie-Ann, everyone went home with this sense of understanding around governance and inclusivity, and how accessibility isn't just one person's responsibility within a team, but something we can all do our bit to achieve."
— Ellen Forster, Access:Given
