A Wheelchair User’s Day Out in Manchester by Train
- Carrie-Ann Lightley
- 3 days ago
- 4 min read
Accessible train travel is one of the things I’m asked about most often. How do wheelchair users get on the train? What happens with assistance? Can I book a wheelchair space, or a seat to transfer to?
I’ve been travelling by train as a wheelchair user for over 20 years. Sometimes everything runs smoothly, and sometimes it’s more challenging.
I’m usually on the move for work – checking venue access, writing articles, creating content. But what about travelling just for fun? A spontaneous lunch, some shopping, cocktails with a friend... That kind of day.
It takes more planning, and sometimes, more trust. That’s why I teamed up with TransPennine Express to explore what a supported, accessible journey for a day out in the city could actually feel like. One that puts fun first and adapts when the weather doesn’t play ball.
Spoiler: It was joyful, relaxed, and exactly what I needed.
Disclaimer: this post is part of a paid collaboration with Transpennie Express. All views are entirely my own, as always.
Before the train – tools that make a difference
I booked Passenger Assistance for both legs of the journey – from Oxenholme to Manchester and back again. It was quick, straightforward, and this time at least, assistance arrived promptly at all points.
As a wheelchair user who’s also neurodivergent, I often find stations and trains overstimulating. TPE have accessibility tools that can help:
The crowding predictor, to choose quieter trains
Social stories, which take you through stations ahead of time
And sensory packs, available at some locations
The journey – calm, supported, stress-free
The staff at my local station, Oxenholme, are brilliant. They know me, always taking the time to have a chat. I’ve gotten used to the reassuring sign of the ramp waiting for me when I arrive, and they make sure I get on board safely.
On the train, there was space for my wheelchair, an accessible toilet nearby, and onboard staff who checked in with a smile. My friend Clare had a seat opposite the wheelchair space, and if I’d wanted to, I could have transferred to a seat too.
Manchester in the rain – still accessible, still worth it
We’d originally planned to spend the day exploring street food markets, but the weather was typical for Manchester – relentless rain. So, we went with the flow and got a reminder that the unplanned days are usually the most fun!
Afflecks – indie shops and a quiet café
We started at Afflecks, a Manchester icon full of colour, creativity and independent stalls. This was such a lovely throwback for me, the first time I’ve been in Afflecks since I was a teenager!
There’s step-free access via a portable ramp, a lift to all floors, and an accessible toilet on level one. The staff were so helpful supporting me using the ramp – it's steep!
We browsed everything from vintage tshirts to retro jewellery, then paused for a drink and a cheese toastie in the café upstairs.
Primark – spontaneous adaptive fashion
Next, we headed to Primark. An unplanned stop off, but that’s the brilliant thing about inclusive venues – the joy of being spontaneous!
Wide aisles, level layout, accessible changing rooms and helpful staff meant we could browse freely, pick up a few bits, and keep the day flowing.
I loved seeing more of the Primark Adaptive clothing range – the seated jeans are my favourite.
Las Iguanas – food, cocktails, and fun
For afternoon drinks and snacks, we visited Las Iguanas near Deansgate. Caipirinhas are my one true cocktail love, so of course I got 2 for 1!
This branch of Las Iguanas has a step-free entrance, low tables, space to turn, and accessible toilets. But more than that, it has a relaxed, fun energy.
The staff were welcoming, even when I accidentally knocked my entire cocktail on the floor (hello cerebral palsy). We shared small plates, chatted, and just enjoyed being out.
Heading home – still supported, still smiling
Back at Manchester Piccadilly, we checked into the Assisted Travel Lounge, and staff directed us to the platform. The ramp was ready. I was helped on board safely and with care.
The train rolled out on time, and I watched the city slip away through the window, feeling full – from food and shopping, and an easy day out with my best friend.
What this trip reminded me
Accessibility isn’t just about ramps and toilets. It’s about emotional ease, not having to overthink every step, being able to change plans, and still enjoy yourself.
This journey reminded me of what that can feel like. No pressure or pushing through, just the confidence to have a good day.
If you’re thinking about planning your own accessible rail trip, visit tpexpress.co.uk/help/accessibility to see how TransPennine Express can support your journey.
Where Next?
Read more: 5 Reasons to Visit Accessible Manchester
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